Cassandra Peoples visited a Gainesville Tropical Smoothie Cafe looking forward to enjoying a detox shake.
The employee asked for her name when taking her order, like they normally do.
But when she looked at the receipt, she saw “Black Chick” instead of Cassandra.
Tropical Smoothie Cafe provided this response.
“Tropical Smoothie Cafe, LLC is aware of the incident that occurred at the Gainesville location, which is owned and operated by an independent franchise. This type of conduct clearly does not reflect the values of our brand or our commitment to creating a welcoming environment at each and every location,” a spokesperson said. “We have been in contact with the franchisee and understand that he acted quickly by terminating the employee. We apologize to all of our loyal guests and want to make it clear that these actions are not representative of the other hard-working team members at this franchised location or our brand.”